Hayes · UB3 · UB4
It is the question that decides everything else round here, and most removals firms never ask it. A town wrapped around an airport, a logistics belt and a railway runs on patterns somebody else sets — and telling people to take a day of annual leave is not a plan, it is a cost passed on.
Free survey across UB3 and UB4. Tell us the shift pattern rather than a date and we will hold a slot against it until the roster lands.
Slots we work
Four of the five are the ones most firms will not do. That is the whole business.
Six slots
Sorted by when the work can happen rather than by what kind of house it is. That is the binding constraint for a very large share of households here, and almost nobody organises a removals firm around it.
Before you clock on, or after you get home. Both are normal here.
Loaded and away before you clock on
A first-light start, so the load is on the vehicle before your working day begins. Common among households working airport and warehouse earlies, and much easier on the roads than anything starting later.
What it involves → LATEStarting when you get home
An evening move, beginning when you are back and finishing under lights. Not the cheapest way to do it and sometimes the only way that fits, particularly on a tenancy handover during a working week.
What it involves →A weekend, or a weekday you are not in the house for.
Saturday and Sunday moves
The obvious answer and the one everybody wants, which is why the slots go first. Book early, and tell us if the building restricts weekend moves — a good many managed blocks around here do.
What it involves → MIDWKKeys, a plan and a photo record
A move that happens without you standing in it. Keys, a named contact on the phone, a marked-up plan agreed beforehand and a photographed record at both ends. It works well and it has firm limits.
What it involves →A gap in a rota rather than a cleared day.
Rooms, part-loads, single items
A van and two crew for a room, a part-load or one heavy thing. The most flexible booking we take, and the one that fits into a gap in a rota rather than needing a whole day cleared.
What it involves → HOLDListed at collection, held
Goods collected, inventoried at the property and held. On a shift pattern the two dates almost never meet cleanly, and holding is what turns two impossible days into one workable one.
What it involves →The pattern board
Nobody chooses to move house on four hours of sleep. These are the four working patterns we meet most often here, the problem each creates, and the slot that actually fits it.
The problem
You are asleep during the part of the day everybody else moves house in, and awake during the part nobody will send a crew.
What fits
An early-afternoon start suits this better than anything, and it is the least-booked slot we have. Failing that, we load while you sleep to an agreed plan and wake you for the walk-through.
The problem
You leave before it is light and are home by mid-afternoon, with most of your usable day on the wrong side of a long shift.
What fits
An afternoon load and an evening delivery, or a full move on a rest day. We would rather work around the rest day than have you do a move on four hours of sleep.
The problem
Your free days move every week, so you cannot book anything far ahead and everything good is gone by the time you can.
What fits
Tell us the pattern rather than a date. We will hold a provisional slot against the rota and firm it up as soon as the roster is published.
The problem
You genuinely do not know, and a booking made three weeks out has a real chance of colliding with work.
What fits
A move that does not require you to be present, or a load-and-hold: goods collected on a day that works, held, and delivered when you have keys and a clear day.
If yours is not one of these, send us the pattern rather than a date and we will work it out. It is a better starting point than picking a day and hoping — start here.
Moving without being there
It is a genuinely useful service for anybody who cannot take a day off, and it depends entirely on preparation — because there is nobody standing there to ask. The fifth item is the one that makes it trustworthy.
A marked-up plan of what goes and what stays, a floor plan of the destination with rooms named, and a written list of anything you want treated differently. We do not improvise in an empty house.
Not necessarily you. A partner, a relative, a friend — somebody who can answer a question and make a decision by telephone. A move without anybody to ask is the version that goes wrong.
Collected from an agreed place and returned to an agreed place, recorded at both ends. Where an agent or a neighbour holds them we confirm that in writing beforehand rather than turning up hopefully.
Every room photographed as it empties and as it fills. You get the set the same day. It is the substitute for having stood there, and it settles most questions before they become questions.
Decide what is rubbish. Disconnect anything plumbed or hard-wired. Take fitted items. Move anything we think may belong to a landlord or a housemate. Where there is doubt it stays, and we ring the contact.
Out of the country
Four corridors with heavy two-way traffic, which is what makes a shared load genuinely good value on them. We are a road firm — being next to an airport does not make us a freight forwarder, and we would rather say so than let the geography imply it.
Bucharest, Cluj-Napoca, Timișoara, Brașov and Iași.
Route, customs and questions →Sofia, Plovdiv, Varna and the Black Sea coast.
Route, customs and questions →Vilnius, Kaunas, Klaipėda and the coast.
Route, customs and questions →Riga, Daugavpils, Liepāja and the Baltic coast.
Route, customs and questions →Flexibility on the departure date is worth more on these routes than on any other, because shared loads leave when the vehicle fills rather than when you ask — how the European side works.
Asked most often
Because a great many households here work to a pattern somebody else sets. A firm offering weekday daytime slots and nothing else is no use to a night shift, and telling people to take a day of annual leave is not a plan — it is a cost passed on.
Regularly, and it is one of our better slots. The load is on the vehicle before the roads fill and before your working day begins. Tell us at booking and the crew is scheduled for it rather than asked on the morning.
Yes, with a marked-up plan agreed beforehand, keys arranged properly, one named contact reachable by phone, and every room photographed at both ends. It works well and it has firm limits, which are on this page rather than buried.
Tell us the pattern rather than a date and we will hold a provisional slot against it, firming up when the roster lands. It is a much better approach than guessing and rebooking.
The quotation reflects the work and the hour, and it says so plainly before you book rather than appearing afterwards. What we will not do is quote a daytime figure and adjust it once you say when you need us.
UB3 and UB4 throughout, plus Harlington, West Drayton and the Southall edge. The canal-side conversions have their own constraint — loading bays and gate hours rather than kerbside parking.
More on the questions page — working around a shift, moving without being there, the area itself, small jobs and storage, and what the quote is built from.
Both addresses and the shift pattern rather than a date. We will hold a slot against the rota and firm it up when the roster lands.